SHIPPING
Processing Times: All orders are processed and shipped within 1–2 business days. Orders placed on weekends or public holidays will be processed the following business day.
Express Delivery: For express delivery orders, please place your order before 12 PM BST to ensure same-day dispatch.
Orders placed after 12 PM BST will be shipped the following business day.
Tracking Information: A tracking number will be included in your shipping confirmation email, allowing you to track your parcel every step of the way.
Royal Mail - Express Next Day Delivery - £6
Royal Mail - Standard 2-3 business days Delivery - £4 (Free for orders over £100)
INTERNATIONAL ORDERS
Processing Times: International orders are processed and shipped within 1–2 business days. Orders placed on weekends or public holidays will be processed the following business day.
Express Delivery: To ensure same-day dispatch for express international shipping, orders must be placed before 12 PM BST. Orders placed after this time will ship the next business day.
Tracking Information: A tracking number will be sent with your shipping confirmation email to help you track your order.
Duties and Taxes: International customers are responsible for any duties, taxes, or customs fees that may be incurred upon delivery. These charges vary by country and are not included in the price of the order or shipping costs.
ORDER DELAYS: If we are unable to process your order due to inaccurate, invalid, or incomplete information, processing time may be delayed. In such cases, our customer service team will contact you via email to resolve the issue.
LOST, STOLEN, OR DAMAGED PACKAGES
Once your order has left our facility, we are not responsible for lost, stolen, or damaged packages.
Lost or Stolen Packages: If your tracking information shows that your package was delivered but you have not received it, please contact the delivery service provider directly for assistance.
ADDITIONAL INFORMATION Delivery Times:
Delivery times: may vary based on your location and shipping method. Estimated delivery times are provided during checkout but are not guaranteed.
Customs Delays: International shipments may be delayed due to customs clearance. We are not responsible for delays caused by customs processes in the destination country.
For any questions about our shipping policies, please contact us at service@koreblimey.com