PRIVACY POLICY

KORE BLIMEY ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit www.koreblimey.com (the "Site"), make a purchase, or otherwise interact with our services (collectively, the “Services”).

For the purposes of this Privacy Policy, "you" refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using our website and services, you agree to the terms outlined in this Privacy Policy.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

When changes are made, we will update the “Last updated” date at the top of this page.

Your continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.


Information We Collect

We collect personal information that you provide directly to us, information collected automatically through your interaction with the website, and information from third parties.

Information You Provide

When you create an account, place an order, or contact us, we may collect:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order Information

  • Order details
  • Payment confirmation
  • Transaction information

Payment information is processed securely by Shopify Payments and PayPal, and we do not store full credit card details.

Customer Support Information

When you contact us for assistance, we may collect:

  • Name
  • Email address
  • Any information included in your message


Information Collected Automatically

When you browse our website, certain information may be collected automatically using cookies and tracking technologies.

This may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on the website
  • Referring URLs or websites that directed you to our site

This information helps us analyse website traffic, improve functionality, and enhance the user experience.


Information from Third Parties

We may receive information from third-party services, including:

  • Shopify, which powers our online store
  • Payment processors, including PayPal
  • Analytics or marketing platforms
  • Social media platforms, if you interact with our brand through those services

These services process information according to their own privacy policies.


How We Use Your Information

We use personal information for the following purposes:

Order Processing

  • processing payments
  • fulfilling orders
  • arranging shipping and delivery
  • providing order confirmations and updates

Customer Communication

  • responding to enquiries
  • providing customer support
  • notifying you about orders or account activity

Marketing and Promotions

If you opt in to receive marketing communications, we may send updates about:

  • product launches
  • promotions
  • brand updates

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.

Website Improvement

We analyse browsing data and customer behaviour to improve:

  • website functionality
  • customer experience
  • marketing effectiveness

Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.


Sharing Your Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties in the following circumstances:

Service Providers

We may share information with service providers who help operate our business, including:

  • Shopify (e-commerce platform)
  • PayPal and payment processors
  • Shipping providers such as Royal Mail
  • IT and hosting providers
  • analytics and marketing providers

These providers only access the information necessary to perform their services.

Legal Requirements

We may disclose information where required to:

  • comply with legal obligations
  • respond to lawful requests from authorities
  • protect the rights, safety, or property of KORE BLIMEY

Business Transfers

If our business is sold, merged, or restructured, your personal information may be transferred as part of that transaction.


Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • remember your preferences
  • analyse website traffic
  • improve site functionality
  • support marketing and advertising efforts

Most browsers automatically accept cookies, but you can disable them through your browser settings. Disabling cookies may affect some features of the website.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies


International Data Transfers

As we are based in the United Kingdom, your data is primarily processed within the UK.

Some third-party providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including recognised legal mechanisms such as Standard Contractual Clauses or equivalent UK-approved transfer agreements.


Data Retention

We retain personal information only as long as necessary to:

  • fulfil the purposes described in this Privacy Policy
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements and policies


Security

We take reasonable steps to protect your personal information using industry-standard security measures.

However, no method of data transmission or storage can be guaranteed to be completely secure. By using our website, you acknowledge that any transmission of information is done at your own risk.


Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • the right to access personal data we hold about you
  • the right to correct inaccurate information
  • the right to request deletion of your personal data
  • the right to object to marketing communications
  • the right to request data portability

To exercise your rights, please contact us using the details below.

We may need to verify your identity before processing your request.


Children's Data

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.


Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites and encourage you to review their policies.


Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

service@koreblimey.com